Application
This unit has application for the development of industry leaders involved in strategic management of the seafood industry. This unit is one of seven strategic leadership units at Diploma level. The strategic leadership units are undertaken as a group and are listed as a Skill Set in the SFI10 Seafood Industry Training Package. |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Communicate clearly | 1.1. The authority or mandate to present industry views or position is confirmed. 1.2. Protocols and confidentiality of information are respected at all times. 1.3. Audience information needs are clarified and position is prepared. 1.4. Language used is appropriate for the audience. 1.5. Active listening is used to seek stakeholder and other organisation input and achieve a balanced exchange of views. 1.6. Feedback is sought at the time to ensure that the views expressed by all stakeholders have been understood. |
2. Lobby and negotiate persuasively | 2.1. Key individuals and target groups are identified for their value to advance industry interests and procedures. 2.2. Realistic positions and supporting arguments are prepared in advance in anticipation of the likely expectations and tactics of others. 2.3. Values, concerns and views of others are respected and lines of communication are kept open. 2.4. Differences of opinion are acknowledged to encourage the rigorous examination of all options. 2.5. A variety of communication styles are used to present industry positions to best effect. 2.6. Mutually beneficial solutions are sought by establishing areas of common ground and potential compromise. 2.7. Negotiations are kept focused on key issues and moving forward towards a final resolution. 2.8. Agreements are adhered to in order to maintain the credibility and trust of others. |
3. Participate in, or lead, meetings effectively | 3.1. The need for meetings is identified and programmed in response to need. 3.2. An agenda and efficient, inclusive meeting procedures are used to maximise participation and maintain order. 3.3. Summaries of key issues and possible options are prepared and disseminated in advance. 3.4. Agreed outcomes are achieved in the available time by cooperating with others to seek consensus and compromise. 3.5. Outcomes of meetings are promptly summarised for action and distributed to stakeholders, as required. |
4. Make key presentations at forums and conferences | 4.1. Appropriate forums are selected to present industry positions to best effect. 4.2. Reliable information and advice are obtained to prepare appropriate presentations. 4.3. Language, explanations, media and information/entertainment balance are adapted to meet the needs of the audience. 4.4. Responses to questions are open and honest. |
5. Represent the industry to the public and media | 5.1. Appropriate media are selected to maximise understanding of industry issues. 5.2. Working relationships are established and maintained with influential individuals and media personnel to arrange effective coverage of industry views and events. 5.3. A positive image of the industry is generated by awareness raising, broadcasting success stories and countering negativity. 5.4. Media releases recognise the competition for news coverage and contain succinct information with a clear industry viewpoint. |
Required Skills
Required skills |
achieving outcomes in meetings through planning, encouraging participation, keeping order and maintaining momentum through documented actions acknowledging disagreements and the views of others and dealing constructively with differences compromising to achieve realistic and achievable outcomes encouraging exchange of views and information through active listening and effective questioning encouraging feedback ensuring that negotiations stay focused and do not collapse unnecessarily ensuring that the intended message is delivered and key points are covered making a strong case without overselling or becoming personal or aggressive presenting information confidently and effectively to individuals and groups in meetings, workshops and other forums providing user-friendly verbal and written communication that is clear and concise. |
Required knowledge |
industry and organisational protocols for the release of information and communicating with the media and public information and resources available in industry and organisation available public and community forums operation of media political and government organisations, processes and communication channels principles of cross-cultural communication principles of negotiation, mediation, conflict resolution and incident de-escalation structured and inclusive meeting procedures. |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment evidence required to demonstrate competence in this unit | Assessment must confirm the ability to: communicate clearly with key individuals, target groups and the media to position the industry to best effect listen actively, understand the information needs of others and adapt communication to suit negotiate and lobby persuasively prepare for, participate in, and lead meetings to obtain effective outcomes use a range of public and community media and forums to confidently promote the industry. |
Context of and specific resources for assessment | Assessment is to be conducted in the workplace and in a simulated work environment. |
Method of assessment | The following assessment methods are suggested: feedback from stakeholders about the candidate's ability to participate in and lead meetings feedback from stakeholders about the capability of the candidate to negotiate effectively interview and oral questioning observation of an oral presentation by the candidate review of articles, media releases, presentation aids and other industry information prepared by the candidate role-plays and responses to scenarios. |
Guidance information for assessment | This unit may be assessed holistically with other SFILEAD (leadership) units within a Skill Set or qualification. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Stakeholders and other organisations may include: | Austrade and Department of Foreign Affairs certification or accreditation bodies and third-party auditors commercial fishing or aquatic groups community representatives, local land holders and residents conservation and environmental organisations, such as the Nature Conservation Council and the World Wide Fund for Nature cooperatives, marketing bodies and associations current and potential customers, clients and suppliers ecosystem or resource management committees or advisory groups, including Management Advisory Committees (MACs), catchment management groups, Landcare, Bushcare, Coastcare and Seacare employer, company directors and other professional associations export promotion agencies, such as the Exporters Club government funding providers Indigenous seafood or resource management groups and traditional fishing groups/c-operatives media ornamental, aquarium and other hobby groups political organisations, politicians and ministerial advisors professional, industry and state or territory representative bodies, including Seafood Experience Australia, National Aquaculture Council, Commonwealth Fisheries Association and Seafood Services Australia relevant ministries, government departments (federal, state or territory and local) and other regulation authorities, such as Department of Agriculture, Forestry and Fisheries, Australian Fisheries Management Authority and Australian Aquaculture Inspection Service research organisations, such as Australian Bureau of Agricultural Resource Economics and the Bureau of Rural Sciences schools, registered training organisations (RTOs) and industry training centres, AgriFood Skills Australia Standing Committee and industry training advisory bodies (ITABs) statutory authorities, such as the Fisheries Research and Development Corporation surfing, recreational fishing and boating groups unions. |
Individuals and target groups may include: | community organisations conservation and environmental organisations cooperatives and marketing bodies employer associations fisheries management and advisory committees government departments, ministers and advisers, politicians and political organisations professional and industry bodies schools, RTO's and industry training centres statutory authorities unions. |
Meetings may include: | board meetings ecosystem, fisheries and aquaculture management advisory committee/group meetings meetings with industry groups, government and political representatives, and researchers port, sector, cooperative, community and service club meetings public forums regional, state/territory or national policy development meetings. |
Presentation may include: | clarity of message dress, punctuality and personal appearance humour and entertainment value preparation, including knowledge of subject matter presentations aids (e.g. handouts, overhead transparencies, slides, PowerPoint, videos, CDs and DVDs) suitability of presentation for the audience and occasion responses to questions tone and volume of voice use of language and explanations. |
Media may include: | print media (e.g. newspapers, industry magazines, recreational magazines and journals) radio programs (e.g. news grabs, interviews, current affairs and 'behind the news' documentaries) television programs (e.g. news grabs, current affairs and documentaries) internet, networks and chat sites. |
Awareness raising may include: | community festivals (e.g. Blessing of the Fleet or farmers markets) individual, group and panel presentations industry newsletters and periodicals information booth, literature displays at industry exhibitions, shopping malls and expos newspaper articles and special lift outs presentations to community organisations and service clubs press releases school visits TV and radio interviews internet, Facebook, Twitter and blogs. |
Sectors
Unit sector | Leadership |
Employability Skills
This unit contains employability skills. |
Licensing Information
Refer to Unit Descriptor